Decision dossierEvidence reviewed
reach-in refrigerator

True T-23: Used-Buy Risk, Repairs & What to Check

True T-23: OEM part prices, the documented failures that actually cost money, and what to inspect before you buy used.

Status: published
Used rangeresearching
Recallnone found
Known risks4
Sources14
Verified2026-09-05
Buy-Risk Verdict
Inspect before buying · moderate confidence
Short answer: used pricing varies; see sources. Biggest documented cost risk: Compressor short. Buy only after inspection. Basis: partstown.com.

Last verified against the primary source on Sep 5, 2026.

Decision status
inspect

used pricing varies; see sources. Biggest documented cost risk: Compressor short. Buy only after inspection.

Confidence 69%
Market context
Not yet verified

Comparable set not yet verified

As of Aug 19, 2026
Repair Risk Matrix

What can make the cheap machine expensive?

ComponentSeverityDocumented repair cost
Compressor shorthighnot yet verified
Overheat protectionmediumnot yet verified
Cooling lossmediumnot yet verified
Compressor shorthigh

Compressor short-cycling (starts then stops within seconds) -- JustAnswer…

Cost not yet verified
Compressor not running at allhigh

Compressor not running at all -- same failure family (relay/overload/wiring…

Cost not yet verified
Overheat protectionmedium

Overheat protection ("Clixon" thermal cutoff) trips and kills power as a safety response to overheating.

Cost not yet verified
Cooling lossmedium

General True troubleshooting guide flags cooling loss and refrigerant…

Cost not yet verified

Common questions

What fails on the True T-23?

The most cited concerns in our evidence record: Compressor short, Overheat protection, Cooling loss. See the risk breakdown above for details and sources.

Key parts and observed prices

PartPart #Observed priceAs of
Door Gasket, Black, 25-1/8" x 54-1/8", GDM23/T-23TRUE810862$126.022026-09-05
Fan Motor Kit without Blade, Evaporator/Condenser, 115V, 60HZTRUE830037$475.232026-09-05
Door Hinge Kit, Top, T and GDM FreezerTRUE870865$158.042026-09-05

Prices are point-in-time observations from the linked seller pages, not quotes. Availability and pricing change.

From the research record

  • PRICE: - New: True T23 (23 cu. ft.) listed at $3,696.00 on eBay. https://www.ebay.com/p/66794476 - Used: starting around $1,895.00 per Burkett's used-equipment listing page. https://www.burkett.com/true-t-23-hc-1-solid-door-bottom-mount-reach-in-refrigerator-23-cu-ft
  • FAILURES: - Compressor short-cycling (starts then stops within seconds) — JustAnswer tech threads point to failing start relay, overload protector, bad capacitor, or low refrigerant charge as the common causes. https://www.justanswer.com/appliance/8tavy-i-m-trying-repair-true-t-23-refrigerator-compressor.html - Compressor not running at all — same failure fa
  • REPAIR: - Compressor replacement (general commercial-refrigerator class, not T-23 specific): $1,000-$2,500 parts + install combined; compressor part itself up to ~$700 for large/commercial units; labor $500-$850. https://homeguide.com/costs/refrigerator-compressor-cost - True-brand OEM compressors (not confirmed T-23-fit specific): WebstaurantStore lists T
  • LIFE: - General commercial reach-in class: 10-15 years typical per most sources; one source splits reach-in/undercounter at 8-12 years average; well maintained units can exceed 20 years. https://www.kitchenall.com/blog/how-long-do-commercial-refrigerators-
  • VIDEO (00:00:22 https://www.youtube.com/watch?v=eIimbFVQgNM): "self-contained refrigeration system this unit has a bottom mount compressor which"
  • VIDEO (00:00:23 https://www.youtube.com/watch?v=eIimbFVQgNM): "unit has a bottom mount compressor which"
  • VIDEO (00:00:24 https://www.youtube.com/watch?v=eIimbFVQgNM): "unit has a bottom mount compressor which allows for top storage as well as the"
  • REPAIR PART (2026-09-05): Door Gasket, Black, 25-1/8" x 54-1/8", GDM23/T-23 (TRUE810862): $126.02 https://www.partstown.com/true/true810862
  • REPAIR PART (2026-09-05): Fan Motor Kit without Blade, Evaporator/Condenser, 115V, 60HZ (TRUE830037): $475.23 https://www.partstown.com/true/true830037
  • REPAIR PART (2026-09-05): Door Hinge Kit, Top, T and GDM Freezer (TRUE870865): $158.04 https://www.partstown.com/true/true870865

Sources

  1. partstown.comparts-retailer · research-cited · accessed 2026-08-19
  2. cpsc.govrecall-authority · official · accessed 2026-08-19
  3. ebay.comweb · research-cited · accessed 2026-08-19
  4. burkett.comweb · research-cited · accessed 2026-08-19
  5. justanswer.comweb · research-cited · accessed 2026-08-19
  6. justanswer.comweb · research-cited · accessed 2026-08-19
  7. katom.comretailer · research-cited · accessed 2026-08-19
  8. homeguide.comweb · research-cited · accessed 2026-08-19
  9. webstaurantstore.comretailer · research-cited · accessed 2026-08-19
  10. partstown.comparts-retailer · research-cited · accessed 2026-08-19
  11. shoptrueoemparts.truemfg.comweb · research-cited · accessed 2026-08-19
  12. webstaurantstore.comretailer · research-cited · accessed 2026-08-19
  13. kitchenall.comweb · research-cited · accessed 2026-08-19
  14. partstown.com part listings (prices observed 2026-09-05)parts-retailer · verified · accessed 2026-09-05
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