Recall on record for this model family
- Active/historic safety recall — see dossier CRITICAL VARIANT FLAG verify-before-publish — official notice
Verify the unit's serial number against the official notice before purchase.
Research queued — not yet a public verdict.
Confidence 0%13 observed comparables
As of Sep 1, 2026What can make the cheap machine expensive?
Family-level True refrigeration guidance: compressor is the core failure point when PM and condenser cleaning are neglected.
Cost not yet verifiedFamily-level True refrigeration guidance: dust and grease buildup on the condenser coil cuts heat rejection and cooling efficiency.
Cost not yet verifiedFamily-level True refrigeration guidance: frozen/blocked evaporator coil produces ticking noise, water puddling, and rising interior temperature.
Cost not yet verifiedFamily-level True refrigeration guidance: worn or torn door gaskets let warm air in and stop the door sealing shut.
Cost not yet verifiedCommon questions
How much does a used True T-72 cost?
Observed listings range roughly $2,349 to $17,493 depending on age, condition, and configuration (as of 2026-09-01).
What fails on the True T-72?
The most cited concerns in our evidence record: Compressor, Condenser coil, Evaporator coil. See the risk breakdown above for details and sources.
Is the True T-72 under recall?
A safety recall exists for this model family — verify the unit's serial number against the official notice linked on this page before buying.
From the research record
- PRICE: - New: $7,574.95 (T-72-HC, solid door, item #200T72HC) up to $17,492.85 (T-72FG-HC, glass door freezer). T-72F-HC (solid freezer): $9,717.24. T-72G-HC (glass door refrigerator): $10,113.43. https://www.webstaurantstore.com/search/true-t-72.html - Used/refurbished market: TODO — not sourced this pass.
- FAILURES: - TODO: not sourced this pass. (T-49 dossier in this set notes compressor motor winding failure, refrigerant leaks, and condenser fouling as the dominant issues for the T-Series reach-in family generally — likely applicable to T-72 given shared platform, but not independently confirmed.)
- REPAIR: - Parts catalog size: 366 parts listed on Parts Town. https://www.partstown.com/true/t-72/parts - Key wear-part prices (Parts Town, 2026-08-19): - Fan Motor Kit (830037): $475.23 - Door Gasket (811135): $126.02 - Temperature Control Kit (844950): $604.34 - Temperature Control (800366): $242.67 - Temperature Control Kit (800345): $357.93 - Door Hing
- LIFE: - TODO: not sourced this pass. (T-49 dossier notes 8-15 years typical, up to 20 with strong maintenance, for the reach-in class generally — plausible read-across but not independently sourced for T-72.)
- FAILURE (2026-09-01, agent-fetched, Claude spot-verified sample): Compressor: "The compressor is the heart of the system, and if you stay on top of PM programming and keep the condensers clean, you won't clog those arteries." https://www.katom.com/learning-center/true-refrigerator-troubleshooting-guide-cooling-leaking.html
- FAILURE (2026-09-01, agent-fetched, Claude spot-verified sample): Condenser coil: "Dust, dirt, and grease accumulate over time on the condenser coil, hindering its ability to release heat." https://www.webstaurantstore.com/guide/1080/true-refrigeration-troubleshooting.html
- FAILURE (2026-09-01, agent-fetched, Claude spot-verified sample): Evaporator coil: "A constant ticking sound coming from the refrigerator, water puddling underneath the unit, and a rise in the internal temperature." https://www.webstaurantstore.com/guide/1080/true-refrigeration-troubleshooting.html
- FAILURE (2026-09-01, agent-fetched, Claude spot-verified sample): Door gasket: "The gasket may become worn, cracked, or torn, causing air leaks and preventing the door from closing securely." https://www.webstaurantstore.com/guide/1080/true-refrigeration-troubleshooting.html
- REPAIR PART (2026-09-01): Door Gasket, Black, 25-1/16" x 53-5/8", T-72/T-72F (True 811135): $126.02 https://www.partstown.com/true/true811135
- MARKET (eBay Browse API, 13 live listings observed 2026-09-01): low $2349 / median $7575 / high $17493. Matched by make+model with parts/accessory listings excluded, currency USD only.
Sources
- cpsc.govrecall-authority · official · accessed 2026-08-19
- webstaurantstore.comretailer · research-cited · accessed 2026-08-19
- partstown.comparts-retailer · research-cited · accessed 2026-08-19
- katom.com (failure/repair evidence)repair-industry · verified · accessed 2026-09-01
- webstaurantstore.com (failure/repair evidence)repair-industry · verified · accessed 2026-09-01
- partstown.com (failure/repair evidence)parts-retailer · verified · accessed 2026-09-01
- eBay live listings (market price observation, 13 matching whole-unit listings)marketplace-observation · observed · accessed 2026-09-01