Last verified against the primary source on Sep 20, 2026.
Common drop-door Thermotainer holding cabinet with deep OEM parts support (thermostat ~$424, heating element strip ~$286); Duke's own troubleshooting table lists a defective thermostat or defective heating elements as the direct causes of a compartment not heating (or overheating), so verify every compartment reaches and holds temperature and that the pilot lights behave as described before buying used.
Confidence 50%Comparable set not yet verified
As of Not yet verifiedWhat can make the cheap machine expensive?
| Component | Severity | Documented repair cost |
|---|---|---|
| Compartment thermostat | high | $424–$424 |
| Heating element strip | medium | $286–$286 |
OEM thermostat without knob (Duke TA-21, single-phase) lists at $424.00 on Parts Town. Duke's own troubleshooting table lists "Defective thermostat" and "Thermostat defective or requires recalibration" as direct causes of both "Compartment not heating" and "Compartment overheating," and gives a pilot-light diagnostic: "If amber pilot light is glowing, there is power up to the thermostat. If red pilot light is glowing, there is power after thermostat... If operative, replace thermostat."
$424–$424OEM element strip (Duke TA-18A, 208V/1000W, Thermotainer Warmer) lists at $286.00 on Parts Town. Per Duke's troubleshooting table, "Defective heating elements" and a "Disconnected element terminal" are listed causes of a compartment not heating, with the correction "remove compartment and replace heating element located on each side of the bottom air space surrounding compartment."
$286–$286My Price: $ 424.00 ... Manufacturer #: TA-21 ... Parts Town #: DUKTA-21
Common questions
What fails on the Duke 1302?
The most cited concerns in our evidence record: Compartment thermostat, Heating element strip. See the risk breakdown above for details and sources.
Key parts and observed prices
| Part | Part # | Observed price | As of |
|---|---|---|---|
| Duke TA-21 Thermostat without Knob, 1PH | Parts Town #DUKTA-21, Mfr #TA-21 | $424.00 | 2026-09-20 |
| Duke TA-18A Element Strip, 208 Volt, 1000 Watt, Thermotainer Warmer | Parts Town #DUKTA-18A, Mfr #TA-18A | $286.00 | 2026-09-20 |
Prices are point-in-time observations from the linked seller pages, not quotes. Availability and pricing change.
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From the research record
- REPAIR PART (2026-09-20): Duke TA-21 Thermostat without Knob, 1PH (Parts Town #DUKTA-21, Mfr #TA-21): $424.00 https://www.partstown.com/p/duke/dukta-21
- REPAIR PART (2026-09-20): Duke TA-18A Element Strip, 208 Volt, 1000 Watt, Thermotainer Warmer (Parts Town #DUKTA-18A, Mfr #TA-18A): $286.00 https://www.partstown.com/p/duke/dukta-18a
Sources
- Duke TA-21 Thermostat without Knob, 1PH | Parts Townparts-retailer · verified-primary
- Duke TA-18A Element Strip, 208 Volt, 1000 Watt, Thermotainer Warmer | Parts Townparts-retailer · verified-primary
- Duke Thermotainer Installation, Operation, Service and Care Manual (covers model 1302-1302P)manual · verified-primary
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